Privacy Policy

LAS JEFITAS LLC ("Las Jefitas," "we," "us") is an Oregon limited liability company that provides appointment-scheduling software to independent house cleaning businesses. This policy explains what personal information we collect through lasjefitas.com, book.cleaning, any booking page we operate for a cleaning business (including pages served at a business's own domain), and our text-message and email notifications, and how we use, share, and protect it. It applies to homeowners who book cleanings and to the business owners who use our software.

From homeowners booking a cleaning: name, mobile phone number, service address and ZIP code, optional email address, the appointment details you select, and any notes you choose to provide (for example gate codes, parking instructions, or pet information).

From cleaning business owners: owner name, business name, business phone number and email address, service area, services and pricing, working hours, business logo and photographs, and the client and appointment records created through the Service.

Consent records: when you agree to receive text messages we record the date and time, the IP address used, the language shown, and the exact wording of the disclosure you agreed to, together with the verification of the one-time code sent to your phone.

Automatically: basic technical information such as IP address, browser type, and pages viewed, used to operate and secure the site. We use only the cookies needed to keep you signed in and to protect forms against abuse. We do not use advertising or cross-site tracking cookies.

We do not collect payment card numbers or bank account numbers. When paid features are used, payments are processed by Stripe, which handles that information directly under its own privacy policy.

We use personal information only to operate the Service: to create and manage bookings; to send appointment-related text messages and emails (verification codes, confirmations, reminders, schedule changes, cancellations, and for owners, new-booking alerts and login codes); to let the cleaning business you chose perform the service at your address; to provide customer support; to bill business subscriptions; to keep records required for legal and carrier-compliance obligations; and to secure the Service against fraud and abuse. We do not use your information for advertising, and we do not sell personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile phone number is used only to send the transactional appointment messages described in our Terms and Conditions and summarized at lasjefitas.com/sms-terms. We do not send marketing or promotional text messages, and we do not share, sell, or rent mobile phone numbers or SMS consent data to anyone for their own marketing. Phone numbers are disclosed only to the cleaning business you booked with, so it can contact you about your appointment, and to our messaging provider (Twilio) strictly to deliver the messages you asked for.

You can stop messages at any time by replying STOP (or the Spanish keywords ALTO or PARAR) to any message; reply HELP or AYUDA for support, or email [email protected]. Message and data rates may apply. Opting out of text messages does not delete your booking history; to delete your data see section 8.

With the cleaning business you chose. Your booking details — name, contact information, address, and your notes — are shared with that business so it can perform the service. Your relationship with that business belongs to you and to them.

With service providers that operate the platform, which may process data only on our instructions and only for that purpose: Twilio (text message delivery), our email delivery provider, Stripe (subscription and payment processing for businesses), Cloudflare (website security and delivery), and our hosting provider.

For legal reasons, when we believe disclosure is required by law, subpoena, or court order, or is necessary to protect the rights, safety, or property of our users or of Las Jefitas.

In a business transfer, if Las Jefitas is involved in a merger, acquisition, or sale of assets, personal information may transfer to the successor, which must honour this policy; we will give notice before your information becomes subject to a different policy.

We do not sell personal information, we do not share it for cross-context behavioural advertising, and we never share text messaging opt-in data or consent with third parties.

We keep booking records for as long as the cleaning business maintains its account with us, and consent and opt-out records for at least four years after the last message, because carrier and federal telemarketing rules require us to be able to prove consent. Technical logs are kept for up to 90 days. When a business closes its account, its client records are deleted or anonymized within 90 days, except records we must retain by law.

All traffic to the Service is encrypted in transit with TLS. Access to production data is limited to the people who need it to operate the Service and is protected by one-time-code authentication. Databases are hosted on access controlled infrastructure and backed up regularly. No system is perfectly secure, but we work to protect your information and will notify affected users and regulators of a breach as required by law.

You may ask us to access, correct, export, or delete your personal information, and may object to or restrict certain processing. Oregon residents have these rights under the Oregon Consumer Privacy Act, and residents of other states and countries may have comparable rights; we extend the same rights to everyone. Email [email protected] and we will respond within 30 days at no charge. We will not discriminate against you for exercising these rights. Because your booking records are also held by the cleaning business you hired, we will tell you who to contact there when a request concerns their copy.

The Service is not directed to children under 13 and we do not knowingly collect their personal information. If you believe a child has provided us information, email us and we will delete it.

We may update this policy. The effective date at the top always reflects the current version, and we will notify account holders of material changes by email or text before they take effect. Continued use of the Service after a change means you accept the updated policy.

LAS JEFITAS LLC
19474 Leland Road, Oregon City, Oregon 97045, United States
[email protected]
lasjefitas.com

Fecha de vigencia: 25 de octubre de 2026 · LAS JEFITAS LLC · 19474 Leland Road, Oregon City, Oregon 97045, EE. UU.

Esta es una traducción de cortesía; en caso de discrepancia, prevalece la versión en inglés.

Qué recopilamos. Al reservar una cita recopilamos tu nombre, número de celular, dirección del servicio y código postal, correo electrónico (opcional) y las notas que proporciones. De los negocios de limpieza recopilamos los datos del negocio, su horario y sus registros de citas. También guardamos la fecha, hora, dirección IP y el texto exacto del consentimiento de SMS que aceptaste.

Cómo la usamos. Únicamente para coordinar tus citas: crear reservas, enviar mensajes de texto y correos sobre tus citas, y permitir que la empresa que elegiste realice el servicio. No usamos tu información para publicidad y no vendemos información personal.

Información móvil. No se compartirá información móvil con terceros ni afiliados con fines de marketing o promoción. Los datos de consentimiento de SMS nunca se comparten con terceros. Tu número se comparte solo con la empresa de limpieza que elegiste y con Twilio para entregar los mensajes. Responde ALTO o PARAR para darte de baja en cualquier momento.

Tus derechos. Puedes solicitar acceso, corrección, exportación o eliminación de tus datos escribiendo a [email protected]; respondemos en un máximo de 30 días.